Privacy & Data Protection
At Crowcent, we take data privacy seriously. This policy explains how we collect, use, protect, and manage your personal information in full compliance with Indian and international laws.
Crowcent ("we," "us," "our," or "Company") is a marketing communications and business consulting firm based in Meerut, Uttar Pradesh, with operations in Gurugram, Haryana, India.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you:
We are committed to maintaining the confidentiality and security of your personal data in compliance with:
Important: By accessing crowcent.com or providing us with your information, you acknowledge and agree to this Privacy Policy.
When you interact with Crowcent, we collect information you voluntarily share:
When you visit crowcent.com, we automatically collect certain technical information:
Note: We are planning to implement website analytics tools (e.g., Google Analytics) in the future. When activated, we will collect:
We will update this policy and notify you when analytics tools are implemented. You will have the option to opt-out.
Crowcent uses the information we collect for the following purposes:
Important: We will NOT use your personal data for purposes other than those stated in this policy without first obtaining your explicit consent.
Crowcent does NOT sell, rent, or trade your personal information to third parties. However, we may share your data in the following limited scenarios:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
Data Processing Agreements: All service providers are contractually bound to protect your data and use it only for agreed-upon purposes.
We may disclose your personal information if required by:
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such change and your privacy rights will remain protected.
Your Control: We do not share your data for marketing purposes with third parties without your explicit consent. You can withdraw consent at any time.
Crowcent retains personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
| Data Type | Retention Period | Reason for Retention |
|---|---|---|
| Contact Form Data (Inactive Leads) | 1 Year | Service follow-up, business development |
| Active Client Data | Duration of engagement + 1 year | Service delivery, follow-up, legal requirements |
| Email Communications | 1 Year (or longer if contractual) | Service records, dispute resolution |
| Website Analytics | 1 Year (aggregated) | Performance tracking (when implemented) |
| Invoices & Payment Records | 6+ Years | Tax, accounting, legal compliance (India) |
| Server Logs & IP Data | 30-90 Days | Security, fraud prevention, technical support |
After the retention period ends, we securely delete or anonymize your personal data, unless:
Crowcent implements technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Important: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security. You assume some risk when transmitting personal information online.
Your Responsibility: Keep your login credentials confidential and notify us immediately if you suspect unauthorized access to your account.
Under Indian law and international standards, you have the following rights regarding your personal data:
You have the right to request and obtain a copy of the personal data we hold about you. We will provide this information within 30 days of your request, free of charge.
If your personal data is inaccurate or incomplete, you can request that we correct or update it. We will make corrections within 15 days of verification.
You can request deletion of your personal data, subject to legal obligations. We will erase your data within 30 days unless we are required to retain it for legal or contractual reasons.
If you have consented to data processing (e.g., marketing emails), you can withdraw your consent at any time. This will not affect the legality of processing before withdrawal.
If you are an EU resident under GDPR, you have the right to request your data in a structured, commonly used format for transfer to another organization.
You can object to certain types of data processing, including direct marketing. We will honor your objection within 15 days.
To exercise any of these rights, contact us at:
Response Time: We will acknowledge your request within 5 business days and resolve it within 30-45 days.
Currently, crowcent.com does NOT use persistent cookies or tracking pixels. However, your browser may store session data for basic functionality.
We may implement cookies in the future for:
Our website uses custom cursor tracking for enhanced user experience. This tracking:
You can control cookies through your browser settings:
Note: Disabling cookies may affect website functionality.
If your browser sends a "Do Not Track" signal, we will respect your preference and limit tracking to essential functions only.
Crowcent's primary data storage is in India (Meerut, Uttar Pradesh). However, if you are an international client or EU resident, your data may be transferred to:
If you are located in the European Union, we comply with GDPR requirements, including:
By providing your information, you consent to international data transfers in accordance with this policy and applicable laws.
Crowcent's services and website are NOT directed to children under 18 years of age. We do not knowingly collect personal information from children.
If we discover that we have collected information from a child without parental consent, we will promptly delete such information and notify the parent/guardian.
Parent/Guardian Contact: If you believe we have collected information from a minor, please contact us immediately at workwithgautam.live@gmail.com.
Crowcent may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Continued Use: Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
If you are not satisfied with our response to your data protection concern, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
We value your trust. Protecting your privacy is our priority. Thank you for choosing Crowcent.
© 2025 Crowcent. All rights reserved.
This Privacy Policy is subject to our Terms of Service.